LUNA LUXE JEWELRY LLC | EFFECTIVE SEPTEMBER 4, 2026
This Privacy Policy explains how Luna Luxe Jewelry LLC may collect, use, disclose, and retain personal information when you visit our website, place an order, request local pickup, contact us, or otherwise interact with us.
1. Information We May Collect
Identifiers and contact information, such as name, email address, telephone number, billing address, shipping address, and pickup contact information.
Commercial information, such as products viewed or purchased, order history, transaction amount, returns or claims, preferences, and customer-service communications.
Payment-related information. Payment card transactions are generally processed by third-party payment providers; we may receive limited payment information such as payment status, card brand, last four digits, billing verification results, or transaction identifiers.
Internet and device information, such as IP address, browser type, device identifiers, operating system, referring pages, website interactions, cookies, and similar technical data.
Fraud-prevention and security information, such as risk signals, identity-verification results, delivery or pickup verification, and information reasonably necessary to investigate suspicious or disputed transactions.
Marketing and communications information, such as email or SMS subscription status, message interactions, and communication preferences.
2. Sources of Information
We may collect information directly from you, automatically from your use of our website, and from service providers that support payment processing, fraud prevention, website hosting, analytics, marketing, fulfillment, shipping, or other business functions.
3. How We Use Information
Process, verify, fulfill, ship, and provide local pickup for orders.
Authenticate customers, prevent fraud, protect account and payment security, and investigate suspicious activity.
Provide customer service and communicate about orders, delivery, pickup, claims, or policy issues.
Maintain transaction, accounting, tax, compliance, and business records.
Operate, secure, troubleshoot, and improve our website and services.
Analyze website usage and business performance.
Send marketing communications where permitted and consistent with the customer’s choices.
Enforce our policies, respond to disputes, and protect the rights, safety, and property of Luna Luxe Jewelry LLC, our customers, and others.
Comply with applicable law, legal process, regulatory obligations, and lawful requests.
4. How We May Disclose Information
We may disclose personal information to service providers and other parties when reasonably necessary to operate the business or complete a transaction, including payment processors, banks, fraud-prevention providers, website and e-commerce providers, shipping carriers, fulfillment providers, analytics providers, marketing providers, technology vendors, accountants, insurers, professional advisers, and government or law-enforcement authorities where legally required or permitted.
We may also disclose information in connection with a business reorganization, financing, merger, acquisition, sale of assets, or similar transaction, subject to applicable law.
5. Payment Processing
Payment transactions may be processed by third-party payment providers under their own terms and privacy practices. Luna Luxe Jewelry LLC does not need to receive or store full payment-card numbers when the payment provider handles those credentials directly. We may retain transaction identifiers and limited payment details necessary for reconciliation, fraud prevention, refunds required by law, and dispute management.
6. Cookies, Analytics, and Similar Technologies
Our website may use cookies, pixels, local storage, analytics tools, advertising technologies, and similar technologies for essential website functions, shopping-cart operation, security, fraud prevention, performance measurement, analytics, personalization, and marketing. You may be able to control certain technologies through browser settings or privacy controls made available on the website. Blocking essential technologies may affect website functionality.
7. Advertising and State Privacy Classifications
We do not represent that personal information is never disclosed for advertising or analytics purposes. Depending on the technologies used and the law of a customer’s state, certain disclosures to advertising or analytics partners may be classified as targeted advertising, sharing, or a sale of personal information even when no money changes hands. Where applicable law grants an eligible consumer an opt-out right, we will honor valid requests as required by law.
8. Email and SMS Communications
If you voluntarily subscribe to promotional email or text messages, we may send marketing communications consistent with your consent and applicable law. You may unsubscribe from marketing email using the unsubscribe link in the message. For applicable SMS marketing, replying STOP may opt you out of future marketing texts from that program. Transactional or service messages concerning an order, fraud review, delivery, pickup, or customer-service matter may still be sent where permitted.
9. Data Retention
We may retain information for as long as reasonably necessary for the purposes described in this Policy, including order fulfillment, accounting, tax compliance, customer service, fraud prevention, security, dispute resolution, chargeback defense, recordkeeping, enforcement of agreements, and legal compliance. Retention periods may vary depending on the type of information and legal requirements.
10. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no website, network, storage system, or electronic transmission can be guaranteed to be completely secure. Customers should use reasonable care when transmitting sensitive information and should promptly notify us of suspected unauthorized activity involving a transaction with Luna Luxe Jewelry LLC.
11. Privacy Rights
Depending on your state of residence and whether the applicable law covers Luna Luxe Jewelry LLC or the particular processing activity, you may have rights to request access, correction, deletion, portability, or certain opt-outs concerning personal information. These rights are subject to eligibility requirements, verification, exemptions, and limitations under applicable law.
Privacy requests may be sent to jimmy@lunaluxejewelry.com. We may request information reasonably necessary to verify identity and authority before acting on a request. Authorized-agent requests will be handled as required by applicable law.
12. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly seek to collect personal information from children under 13. If we learn that such information was collected in a manner requiring deletion under applicable law, we will take appropriate steps to address it.
13. Third-Party Websites and Services
Our website may link to or integrate with third-party websites or services. Their privacy practices are governed by their own policies. Luna Luxe Jewelry LLC is not responsible for the privacy practices of unaffiliated third parties.
14. Legal and Security Disclosures
We may preserve, use, or disclose information where reasonably necessary to comply with law, subpoenas, court orders, legal process, fraud investigations, payment disputes, insurance claims, carrier investigations, or government requests, or to protect rights, safety, property, and security.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The updated version will be posted with a revised effective date. Continued use of the website after an update is subject to the then-current policy to the extent permitted by law.
Contact
Luna Luxe Jewelry LLC
2293 NW 20 Street, Miami, FL 33142, United States
Email: jimmy@lunaluxejewelry.com
Phone: (305) 219-2273